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Hilton Garden Inn Cleveland Downtown

Downtown Cleveland (1 kms from Playhouse Square)

Ranked 30 out of 30 best hotels in cleveland

7.0
(460 reviews)

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Top Facilities

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King Room

  • Max 3 Adults
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    This air conditioned room includes a flat-screen TV, WiFi, desk, microwave and refrigerator.

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    Queen Room with Two Queen Beds

  • Max 4 Adults
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    This air conditioned room includes a flat-screen TV, WiFi, desk, microwave and refrigerator.

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    Queen Suite with Two Queen Beds

  • Max 5 Adults
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    This air conditioned room includes a flat-screen TV with cable channels, WiFi, desk, microwave and refrigerator.

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    Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access

  • Max 4 Adults
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    This air conditioned room includes a flat-screen TV with cable channels, WiFi, desk, microwave and refrigerator.

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    King Room - Hearing Access

  • Max 2 Adults
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    This air conditioned room includes a flat-screen TV with cable channels, WiFi, desk, microwave and refrigerator.

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    King Room with Roll-In Shower - Mobility Access

  • Max 3 Adults
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    This air conditioned room includes a flat-screen TV with cable channels, WiFi, desk, microwave and refrigerator.

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    Queen Room with Two Queen Beds - Hearing Accessible

  • Max 4 Adults
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    This air conditioned room includes a flat-screen TV with cable channels, WiFi, desk, microwave and refrigerator.

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    Queen Suite with Two Queen Beds - Disability Access/Bath Tub

  • Max 5 Adults
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    This air conditioned room includes a flat-screen TV with cable channels, WiFi, desk, microwave and refrigerator.

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    King Corner Room

  • Max 3 Adults
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    The triple room features air conditioning, a tea and coffee maker and heating. The unit has 1 bed.

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    All Facilities for Hilton Garden Inn Cleveland Downtown

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, First aid kit available.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Desk, Seating Area, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Refrigerator, Microwave, Restaurant, Kid meals, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Laundry.
    Media & Technology Cable channels, Video, Radio, Telephone.
    Services & Extras Key card access, Alarm clock, Wake-up service.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
    Common areas Shared lounge/TV area.
    Reception services ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    General Parking, Private parking, Pets allowed, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Transport Accessible parking.
    Pool and wellness Indoor pool (all year), Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Salt-water pool, Indoor pool, Sun loungers or beach chairs.
    Shops Minimarket on site.

    Guest Ratings For This Property

    7.0
    Based on 460 Reviews
    100% verified reviews

    Comfort

    7.56

    Cleanliness

    7.56

    Value For Money

    6.54

    Facilities

    7.31

    Reviewers Mention About Hilton Garden Inn Cleveland Downtown

    The Hilton Garden Inn Cleveland Downtown received mixed reviews. One guest complained about a bright thermostat in the room that affected their sleep. However, the hotel's location near the Rocket Mo (Read More)rtgage Fieldhouse and restaurants was praised by another guest. A family of five had a pleasant stay, with a spacious suite, friendly staff, and clean amenities, although the rooms were dated and the air conditioner was loud. Another guest loved the convenience, cleanliness, safety, and comfort of the hotel, and mentioned the kind front desk staff.

    Guest Reviews

    Akeem
    young couple
    10.0
    Exceptional
    Its was wonderful
    Clean
    Nothing

    Published on 25 Dec 2023

    Laura
    young couple
    7.0
    Good
    Good
    Very clean, great location, convenient parking
    Breakfast buffet was too expensive and not very good

    Published on 11 Dec 2023

    Frederick
    family with young children
    6.0
    Pleasant
    Pleasant
    My car got broke into. Window broke and items stolen.

    Published on 27 Nov 2023

    Barry
    family with young children
    10.0
    Exceptional
    Nice clean hotel
    Close to rocket mortgage and downtown

    Published on 24 Nov 2023

    Mcdonald
    family with young children
    5.0
    Passable
    Passable
    The location. To the convention center
    Having to pay for parking and no breakfast or dinner offered with the rental of the room

    Published on 13 Nov 2023

    Bowers
    family with young children
    1.0
    Bad
    No breakfast. Rude staff. Overpriced.
    The pool was nice
    The staff was rude. No prices were marked on anything. I was quoted and guaranteed one rate and then charged 60$ more once we arrived.

    Published on 13 Nov 2023

    Ronald
    young couple
    1.0
    Bad
    Bad
    Death in the family. Couldn't make it.
    Trying to contact you.

    Published on 09 Nov 2023

    Anonymous
    young couple
    7.0
    Good
    Rooms ok staff ok. Parking was a shot show
    It was close to events
    22$ to park and several cars were stolen and broken into and no staff mentioned it to us just other people who stayed there and their vehicle was stolen. Security could of been better

    Published on 24 Oct 2023

    Allan
    young couple
    8.0
    Very good
    I would consider coming back
    Room was great
    for the price, it was a little less than I expected

    Published on 24 Oct 2023

    Brittany
    family with young children
    4.0
    Disappointing
    Ehhh
    The location
    The way the over charged and charged for stuff u didn't get

    Published on 23 Oct 2023

    Hilton Garden Inn Cleveland Downtown is featured in

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