Leonardo Hotel Newcastle Quayside - Formerly Jurys Inn, Durham

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bar

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Standard Double Room

Max 2 Adults

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Each contemporary room has a flat-screen TV with Freeview channels, and spacious bathrooms. There is a work-space area and tea/coffee making facilities.

Standard Triple Room

Max 3 Adults

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Each contemporary room has a flat-screen TV with Freeview channels, and spacious bathrooms. There is a work-space area and tea/coffee making facilities.

Superior Triple Room

Max 3 Adults

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Spacious Superior Room includes tea and coffee facilities, mineral water, 10% food and beverage discount, and complimentary daily coffee.

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All Facilities for Leonardo Hotel Newcastle Quayside

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Accessibility	Upper floors accessible by elevator.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet.
Room Amenities	Drying rack for clothing, Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Heating.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
Safety & security	CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake-up service.
Media & Technology	Cable channels, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Common areas	Picnic area.
Reception services	24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
General	Parking, Private parking, Parking on site, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Outdoor & View	City view, Terrace, Landmark view, River view, View.

Guest Ratings For This Property

8.0

Based on 4438 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.45

Value For Money

8.19

Facilities

8.02

Reviewers Mention About Leonardo Hotel Newcastle Quayside

Guests had mixed experiences at Leonardo Hotel Newcastle Quayside. One guest had a room with an overpowering smell from freshly cleaned carpets but was quickly moved to a lovely room with a stunning (Read More)view. Another guest enjoyed a spacious and clean room with a comfortable bed and powerful shower, but had to use a nearby public car park due to limited space on site. Both guests praised the friendly staff and great overall value of their stay.

Guest Reviews

Tom

young couple

10.0

Exceptional

Stayed twice over the last few weeks, We will be back (Arnie)

Upgrade, Wonderful. Thank you

Nothing, Things were great

Published on 04 Jan 2024

Karen

young couple

3.0

Poor

Was clean.

Thought we were getting a large window like the photo of a superior double room . Would not have booked if we had known we were only getting a small window, this was the only reason we booked this hotel . Reception said there were no rooms available with a large window. Bed wobbled and made a noise every time my husband turned over in bed which kept me awake.. Heating kept going off , reception brought us a small electric heater .

Published on 03 Jan 2024

David

young couple

8.0

Very good

Leonardo hotel review

Clean friendly comfortable good breakfast

Car park was full. Had to drive to another in the rain at night then walk back

Published on 03 Jan 2024

Catherine

family with young children

10.0

Exceptional

Lovely clean and modern hotel close to Newcastle city centre

N/a

Published on 03 Jan 2024

Carol

young couple

8.0

Very good

Bed was so comfy. Great location. Hairdryer and mini fridge would of made a massive difference. Defo go back

Nothing

Published on 02 Jan 2024

Ian

young couple

6.0

Pleasant

Location, staff, bed

The bathroom was very tired. Mould around bath. The bath/shower was lethal to have a shower in. The shape of the bath was like a 'U' shape profile making is dangerous to stand in

Published on 02 Jan 2024