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Mercure Cardiff Holland House Hotel & Spa

Cardiff city centre (0 kms from )
24-26 Newport Road

Ranked 15 out of 50 best hotels in cardiff

7.7
6743 reviews

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Room Types Available

Superior King Room
  • Max 2 Adults
    •

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    Features include a king-size bed, free Wi-Fi and a minibar with free soft drinks. An espresso machine, free newspaper and a bathrobe and slippers are also provided, as well as enhanced toiletries.

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    Superior Queen Room
  • Max 2 Adults
    •

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    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

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    Classic Triple Room
  • Max 3 Adults
    •

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    The triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.

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    Double Room
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.

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    Deluxe Suite with City View
  • Max 2 Adults
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    This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a TV, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

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    Mercure Cardiff Holland House Hotel & Spa is featured in

    Guest Ratings For This Property

    7.7
    Based on 6743 Reviews
    100% verified reviews

    Comfort

    8.42

    Cleanliness

    8.39

    Value For Money

    7.63

    Facilities

    8.09

    Reviewers Mention About Mercure Cardiff Holland House Hotel & Spa

    Guests at Mercure Cardiff Holland House Hotel & Spa had a fantastic stay with friendly staff, clean rooms, great spa facilities, and excellent food. One guest was impressed with the spacious suite, w (Read More)hile another enjoyed a spa day but mentioned the pool area could have had more seating. The afternoon tea received mixed reviews, with some praising the warm scones but others feeling the cakes lacked a wow factor. Overall, the hotel was highly recommended for its value and service.

    Guest Reviews

    Muhammad
    review category business travellers
    10.0
    Exceptional
    Best hotel in Cardiff.
    Reception staff were excellent and very welcoming. Went above and beyond. Excellence customer service. Highly recommend. Will be staying here regularly on my visits to Cardiff.

    Published on 04 Jan 2024

    Simon
    young couple
    10.0
    Exceptional
    Will come again
    High quality all areas. Lovely clean room. Very spacious. Friendly helpful staff

    Published on 04 Jan 2024

    Gwenllian
    with friends
    10.0
    Exceptional
    Exceptional
    Easy access and carpark. Quick check in and helpful service.

    Published on 04 Jan 2024

    Rhiann
    young couple
    10.0
    Exceptional
    We love staying here.
    The rooms are lovely and a nice size.
    Could do with robes in the rooms.

    Published on 03 Jan 2024

    Bruno
    with friends
    10.0
    Exceptional
    Really nice stay, lovely staff
    Location, lovely staff
    Na

    Published on 03 Jan 2024

    David
    group
    9.0
    Superb
    Nice enough to be a little disappointed with only one night
    The location was well placed for our needs as well as close to the city centre itself. The staff were all lovely. For the price we paid we felt like we got a good deal from our room and facilities.

    Published on 03 Jan 2024

    Bishop
    young couple
    6.0
    Pleasant
    Pleasant
    - staff were friendly - bed was very comfortable and room was nice and clean - Leisure facilities were nice and its great that they are open to guests
    - the phone in the room didn't work for room service, and when i called front desk they didn't answer - waited 10 mins at bar to be served, although there were staff who could see we were waiting and there was no queue - check in queue was long - the heating/ fan in the room was very loud - changing rooms for pool were very messy

    Published on 03 Jan 2024

    Amy
    young couple
    10.0
    Exceptional
    Exceptional
    Lovely room as always, spotlessley clean!
    Breakfast was disappointing this time we stayed, bacon was over cooked, eggs were undercooked to the point they was inedible unfortunately

    Published on 03 Jan 2024

    Broghan
    young couple
    8.0
    Very good
    Great night away for me and the hubby, lovely spacious room with stylish resultant/bar, but expected more for the pr
    Stylish, great location, spa
    Spa was smaller than expected Very limited menu during the day

    Published on 02 Jan 2024

    Nikoleta
    with friends
    10.0
    Exceptional
    Exceptional
    Nice and clean

    Published on 02 Jan 2024

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    Top Facilities

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    All Facilities for Mercure Cardiff Holland House Hotel & Spa

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Miscellaneous Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Additional bathroom, Hairdryer, Sauna, Bath, Shower, Toilet, Additional toilet, Bathrobe.
    Room Amenities Sofa bed, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Ironing facilities, Heating, Socket near the bed, Pants press.
    Food & Drink Refrigerator, Electric kettle, Restaurant, Minibar, Breakfast in the room, Coffee machine, Kid meals, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Wake-up service.
    Media & Technology TV, Radio, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Parking on site, WiFi available in all areas.
    Pool and wellness Hammam, Steam room, Massage, Indoor pool (all year), Spa/wellness packages, Spa lounge/relaxation area, Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Spa and wellness centre, Indoor pool.
    Transport Accessible parking, Parking garage.
    Outdoor & View City view, View.

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